I recently ordered a 4 pack of ALZO 27W JOYOUS LIGHT® FULL SPECTRUM CFL LIGHT BULBs. These are very hard to find and I was delighted that Alzo Digital stocked these bulbs. They are the perfect full spectrum bulb for reading and needlework. One bulb was damaged in shipping and Alzo Marketing emailed me quickly and then immediately shipped me a replacement! When I say immediately, I mean the replacement was shipped within 2 hours! Amazing! I am very impressed with Alzo Digital customer service and know that I can shop with confidence and receive good customer service with no worries. This means a lot.